In these unprecedented times due to the spread of COVID-19, restaurants are among the hardest-hit businesses. OpenTable data shows severe declines in business, and many have been forced to close, laying off employees in the process. Others have remained open, following rapidly changing local regulations surrounding delivery and take-out.
One thing is clear: Restaurants need our support. Here at OpenTable, we are working around the clock to assist restaurants through as many channels as possible. Here are a few ways you can safely help:
Buy gift cards
Buying gift cards now helps your local restaurants to keep paying staff and bills during these times. Through OpenTable’s gift card marketplace, available in the United Kingdom and United States, you can search by location, cuisine, or price point. Once you choose a restaurant, click on “Buy Gift Card,” which takes you to the restaurant’s gift card sales page. During this time, we have waived our gift card fees to restaurants.
Restaurants in other areas or not in the marketplace may offer gift cards through their websites.
Order take-out and delivery
OpenTable has partnered with Caviar, Postmates, Uber Eats, ChowNow, Olo, and Deliveroo to facilitate delivery and take-out at restaurants on the OpenTable network. To find OpenTable restaurants that offer delivery through these partners, simply download or open the OpenTable app and scroll down to the “Get it delivered” section. Tapping “View All” toward the upper right corner will display all the restaurants near you that offer delivery. Once you decide on one, the OpenTable app will lead you to order from that restaurant through one of our trusted partners.
We have also compiled a list of OpenTable restaurants offering takeout independently. You can see that list by scrolling to the “Order takeout” section in our app. Select a restaurant and call directly to place a take-out order.
For restaurants not on these services or located outside of service areas, check restaurant websites directly and delivery providers near you for options. Many are also adding new pick-up and curbside options.
In the U.S., UberEats has waived delivery fees during this time from independent restaurants, and is offering restaurants the option to get paid daily for cash flow, instead of the current weekly cycle. DoorDash, which owns Caviar, has taken similar measures for fees.
Spread the word on social media
Use Facebook, Instagram, and Twitter to show how you are supporting restaurants right now. Tag @OpenTable, and we can amplify those messages. Spreading the word through social networks could encourage others to do the same.