Steve Dublanica

How to Be a Good Diner (or How Not to Wind Up on ‘Waiter Rant’)

CNN.com recently ran a story about restaurant service with advice from our friend Steve Dublanica, the former professional wait staffer behind the snarky Waiter Rant blog and author of the book Waiter Rant: Thanks for the Tip — Confessions of a Cynical Waiter (HarperCollins). In it, he provides some tips for being a good patron, [...]

What Restaurant Staffers Should Never Do: Waiter Rant Strikes Back!

The New York Times recently gave Bruce Buschel, a contributor who is opening his very first restaurant, carte blanche to create an exhaustive list of things restaurant staffers should never do (and by “restaurant staffers” he really means “waiters”). As someone who’s been on both sides of the dining equation, waiting tables for more than [...]

Caroline Potter is the Chief Dining Officer for OpenTable, Inc. She’s a dining trend-spotter and an OpenTable VIP, who dines out more than she eats in and has accrued more than 10,000 Dining Rewards points. Caroline started working in restaurants as a teen and she's since tackled every front-of-the-house job, from bartender and hostess to runner and server. She trained as a chef at Manhattan’s prestigious French Culinary Institute, cooking at L’Ecole. In addition to her role at OpenTable, she has written about food from farm to table for New York City’s famed Greenmarket and Edible Brooklyn and Edible East End magazines. Caroline is also a Certified Master Gardener.