OpenTable diners are enjoying twice as many dining options for Valentine’s Day this year, thanks to February 14 falling on a Sunday. According to a recent online survey of nearly 1,000 diners, just as many people are choosing to eat out on Saturday, February 13, in honor of Valentine’s Day as are dining out on [...]
Service
Le Bernardin’s List of Service Sins
I’ve worked in a lot of restaurants, but Le Bernardin wasn’t one of them. I like to imagine that I could have held my own in at least a front-of-the-house position, but after reading a list of Eric Ripert’s 129 rules for employees of his Michelin-starred (three!) restaurant, it’s pretty clear to me that I [...]
How to Deal with a Bad Meal
San Francisco Chronicle restaurant critic Michael Bauer took to his blog to address the issue of complaining (or not) if you’re eating a disappointing meal or feel that you’re receiving poor service when dining out. While he doesn’t complain (as he is a reviewer), he says, “…I have a feeling that if I were a [...]