In a city where you can find both start-ups and trendy restaurants on the same block, the two are invariably bound to collide. On Monday, September 22, OpenTable and The Bold Italic joined forces to bring together a panel of influencers to discuss two of the more powerful currents running through San Francisco: food and technology, and how they collectively translate to the hospitality and dining industry.
The panel was moderated by Meesha Halm, senior editor and writer at Zagat. A seasoned journalist and multimedia leader with extensive experience covering local and national dining trends, she understands what diners are truly looking for in a restaurant — and in their apps.
Our own Scott Jampol, VP of marketing at OpenTable, addressed the topic of whether technology helps or hinders the hospitality experience: “We [OpenTable] aim to seek out pain points from both [the diner and restaurant] sides of the equation and provide an elegant solution. This is where technology can improve efficiency of dining without sacrificing hospitality.”