Our new restaurant site tells you everything you need to know about working with OpenTable, starting with an overview of our key solutions for running a restaurant: Guest Center, Payments, and Copilot insights, to name a few. You’ll also find customer success stories, an ROI calculator to help you measure success, and an introduction to the team behind the products and services. Existing customers can sign in to manage their accounts, too.
Plus, we’re thrilled to announce the launch of our new restaurant blog, Open for Business! Here, we’re turning our attention to the business behind “the business,” featuring tips, tricks, and fresh ideas from top restaurateurs, editors, and experts on how to run a restaurant successfully. Since we’re proud to partner with the best restaurants in the industry, we want to share their knowledge and expertise and start new conversations within this community — from hiring great staff and tracking food cost to building an international restaurant empire. Here’s what you’ll find:
* Ruth Reichl on What Restaurants Should Know About Food Critics (& How to Spot One): An interview with author and former restaurant critic Ruth Reichl about what makes great service, dealing with negative reviews, and how to spot a critic.
* How to Open a Restaurant, Part 1: Building a Brand Identity: Restaurant consultant Alison Arth has led 13 restaurant openings to date and is currently working with Gavin Kaysen’s team at Spoon and Stable in Minneapolis. This is her first post in a 10-part series of best practices for launching a new concept.