Welcome Team Copilot!

TCPAt OpenTable, we’re focused on helping restaurants build operational excellence and provide amazing hospitality to their guests. And the talented Copilot team, who joined the OpenTable family last month, and the restaurant analytics technology they’ve developed will support this effort by helping us deliver actionable intelligence to our restaurant customers in new and exciting ways.

The Copilot technology and service, which is powered by POS data and leverages local market comparisons, is currently being piloted in San Francisco and Los Angeles and we’re excited to begin offering this free service to our restaurant customers in other markets in the near future.

We hope you’ll stay tuned and join us in extending a warm welcome to the Copilot team and co-founders, Eli Chait and Dave Amusin.

Introducing OpenTable Guest Center

Personalized hospitality is now beautifully simple with Guest Center. Guest Center seamlessly merges the leading restaurant reservation network with complete front-of-house management tools. In the video below, Matt Roberts, CEO, Joseph Essas, CTO, and Jon Morin, Product Lead, deliver the thinking, design and demo of the new, cloud-based, hospitality solution by OpenTable.

To experience Guest Center, a solution designed to make tailored hospitality even easier, please email sales@opentable.com.

OpenTable Hot Tables: Pilot Program Introduces Mobile Alerts for Highly Sought-After Reservations

Hot Tables blogAt OpenTable, we recognize that there can be a greater demand for tables at a particular restaurant than there are available tables. Whether it’s folks trying to book a table for two on Saturday night at the newest hot spot in town or those planning a once-in-a-lifetime trip to a bucket-list restaurant, diners may occasionally miss out on a reservation — even after it becomes available through a last-minute cancellation.

To increase diners’ opportunities to secure coveted reservations, OpenTable is pleased to announce the launch of the Hot Tables pilot program. With this exciting new feature, you can be notified when the reservation you want becomes available. Simply set an alert for a reservation date, time, and party size at a particular restaurant. If a table becomes available, you will be notified by text message. Please note that an alert is not a guaranteed reservation, thus diners receiving alerts are advised to act immediately.

The pilot program for Hot Tables mobile alerts is limited and is currently available to select diners in Houston, Los Angeles, and New York.  If you live in one of these cities and would like an invitation to the pilot program, email us at requestalertsinvite@opentable.com.

Aditya Singh is the Senior Product Manager for Hot Tables and Gifts.