OpenTable Seats a Record Two Million Diners in a Single Day

Chef and shift manager conversing after a mealWe are pleased to announce that OpenTable seated more than two million diners around the globe on Valentine’s Day, making it the highest volume day in our company’s history. Approximately half of the diners seated on Valentine’s Day booked via their mobile devices.

“It’s exciting to play a key role in helping more than two million diners around the globe find the perfect restaurant for Valentine’s Day,” said our own Matt Roberts, Chief Executive Officer of OpenTable. “Valentine’s Day is one of the most important, operationally-intensive days for our restaurant customers, and we’re incredibly proud to be an ingredient in the joy they bring to their guests on February 14th and throughout the year.”

Approximately 45 percent of these diners booked their reservations during the week leading up to Valentine’s Day, and more than 10 percent booked on Valentine’s Day, the day diners consulted OpenTable at a peak rate of 400 searches per second.

Introducing OpenTable Guest Center

Personalized hospitality is now beautifully simple with Guest Center. Guest Center seamlessly merges the leading restaurant reservation network with complete front-of-house management tools. In the video below, Matt Roberts, CEO, Joseph Essas, CTO, and Jon Morin, Product Lead, deliver the thinking, design and demo of the new, cloud-based, hospitality solution by OpenTable.

To experience Guest Center, a solution designed to make tailored hospitality even easier, please email sales@opentable.com.

OpenTable Restaurant Industry Index for Q2 2013

We are pleased to release the OpenTable Restaurant Industry Index for the second quarter of 2013. 

“During the second quarter of 2013, the reservation-taking industry in the U.S. was flat year-over-year,” said our own Matt Roberts, Chief Executive Officer of OpenTable. “For the second quarter in a row the San Francisco Bay Area experienced a lift, but most other major metropolitan areas that we track were essentially flat with the exception of Chicago, which continued to see a bit of a headwind during the second quarter.”

OpenTable Restaurant Industry Index

The OpenTable Restaurant Industry Index is based on data gathered from more than 9,000 reservation-taking restaurants* sampled from the OpenTable network in the U.S., Canada and Mexico. Each percentage indicates a year-over-year increase or decrease in the number of guests served in these reservation-taking restaurants, as recorded by the restaurants in their reservation books. Those guests include those who honored reservations made by phone or online as well as those who walked in without a reservation.Continue Reading

San Francisco Mayor Ed Lee Spends Tech Tuesday at OpenTable

In celebration of the growing number of jobs technology companies are creating in San Francisco, Mayor Ed Lee has been spending Tuesdays at different organizations in the Bay Area. This past Tuesday, OpenTable was fortunate enough to welcome the mayor at our new corporate headquarters in San Francisco’s Financial District. The ongoing initiative, known as Tech Tuesdays, is intended to help Mayor Lee make certain the city remains the innovation capital of the world, according to an article by Mashable. Thanks to Mayor Lee and his staff for including OpenTable on his Tech Tuesdays tour!