brooke burton

Casual Dining vs. Careless Service: A G-Chat with Service Coach Brooke Burton

  Brooke Burton is a Los Angeles-based service coach, with more than 20 years’ restaurant experience, who specializes in diner retention. Restaurant clients include Luna Park, Sotto, and The Spice Table, We G-chatted recently regarding Alan Richman’s recent remarks about how the level of service at very hip restaurants seems to be slipping. me: Hi Brooke! Brooke: [...]

On Our Plate This Week: Restaurant Week Extensions; SXSW Panel Picker; Diners’ Choice Winners for Best Late Night Restaurants; Bloggers Without Borders

Happenings on and around OpenTable this week… * Dallas-Fort Worth KRLD Restaurant Week and Washington D.C. Restaurant Week have each been extended. * Don’t miss your chance to do good while dining out in Houston during Houston Restaurant Weeks, which runs through August 31st. The restaurants have pledged to donate $5 per Houston Restaurant Weeks dinner sold, and [...]