State Bird Provisions SF Reservations: An Apology

StateBirdProvisions State Bird Provisions SF Reservations: An Apology
This dish — and other delights — have made State Bird Provisions one of the most coveted reservations in the U.S.

As many Bay Area diners know, after a brief hiatus, State Bird Provisions in San Francisco will reopen in a renovated space this weekend. The wonderfully popular and much-acclaimed restaurant began taking online reservations again on RezBook, which was acquired by OpenTable on July 31 of this year. Unfortunately, the demand for reservations was so great that we were unable to help hungry State Bird Provisions fans easily secure reservations. Further, all restaurants using the RezBook service experienced temporary outages as a result of this. The surge was, in fact, so staggering that traffic to the RezBook servers, which are separate from those of OpenTable, increased by a remarkable 1,000%, and all available State Bird Provisions reservations were claimed in under an hour, a clear testament to Stuart Brioza and Nicole Krasinski and their talented team, who are serving some of the finest and most inventive fare in San Francisco, and, also the nation.

RezBook servers were restored in a little under an hour, thanks to our engineering group, which has been working tirelessly to address the situation. However, we would like to personally extend our deepest apologies, first to Stuart, Nicole, and the entire staff at State Bird Provisions, for not being properly prepared to meet the legions of guests anxious to dine with them in their delightful establishment. We would also like to express our very sincere apologies to State Bird Provisions fans who were let down by the inability to easily and quickly secure a reservation due to the fact that RezBook servers were briefly down. Additionally, we extend our regrets to any of our restaurants using the RezBook service that experienced outages.

This has been an unfortunate and important lesson for all of us at OpenTable, as we continue to work on integrating RezBook into the OpenTable family of products. OpenTable is built around the notion that finding and booking restaurant reservations should be simple and seamless. We very much regret that we fell short of this guiding principle under the profound demand for State Bird Provisions reservations. Rest assured, we are actively analyzing our processes to ensure we deliver the very best possible experience for all of our restaurant partners and diners going forward.

2014 SF Michelin Guide Bib Gourmand Restaurants

Rich Table 2014 SF Michelin Guide Bib Gourmand Restaurants
Rich Table, a Bib Gourmand honoree, is pleasing Bay Area foodies with dishes such as this tagliatelle with beef, black shallots + kale.

In anticipation of this year’s Michelin Guide San Francisco stars, the 2014 San Francisco Bib Gourmand honorees have been named. Michelin’s Bib Gourmands honor restaurants that serve two courses and a glass of wine or dessert for $40 or less (tax and gratuity not included). Most important, they are the restaurants that the Michelin inspectors frequent themselves. While the famous Michelin stars remain the most celebrated international distinction in the MICHELIN Guide, the Bib Gourmand is a highly desired honor among restaurateurs and one that is recognized by the many people who covet quality food at a reasonable price.

In the 2014 edition, 83 Bay Area restaurants, which include a diverse range of 22 cuisine types across the region, including San Francisco, East Bay, Wine Country, Marin, South Bay and the Peninsula, have been designated as Bib Gourmands, including:

A16
Artisan Bistro
Bar Tartine
Bellanico
Bistro 29
Bistro Aix
Bistro Jeanty
Brick & Bottle
Chalkboard
Chapeau
Chevalier
Contigo
Cotogna
Crouching Tiger
Donato Enoteca
DOSA
Evvia
FIVE
flour + water
Fringale
Gajalee Indian
Continue reading…

Hakkasan Beverly Hills Opens: Your Table Awaits!

HKBH Restaurant Image Hakkasan Beverly Hills Opens: Your Table Awaits!The Hakkasan dining experience has arrived in one America’s toniest zip codes.  Hakkasan Beverly Hills recently opened its doors for lunch and dinner, delivering a unique combination of authentic Cantonese cuisine, impeccable service, and opulent ambience.

Michelin-starred chef Ho Chee Boon has created a menu featuring Hakkasan classics, such as roasted silver cod with Champagne and Chinese honey and crispy duck salad, as well as dishes conceived especially for this new location and its clientele. Hakkasan Beverly Hills will also offer a bespoke beverage menu, with an array of Asian-inspired cocktails, wine, and sakes. General Manager Albert Charbonneau notes, “We have a universal standard of excellence across Hakkasan locations, to ensure a premier consistent experience that Hakkasan guests seek. However, Hakkasan also caters to the guests and neighbors within that new location. For this reason, there will be unique approaches blended with signature elements.”

The 10,000 square foot space was conceptualized by renowned Parisian design firm Gilles & Boissier and features an intricate and sultry Shanghai Chinois-inspired aesthetic throughout, translated into contemporary design and infused with the chic style of Beverly Hills. Charbonneau says, “Beverly Hills reflects the glamour and elegance of the Hakkasan brand.”  Continue reading…

On Our Plate: Fall Restaurant Weeks in Silicon Valley, Richmond, Long Island, Minneapolis, Montreal + Newport; Charlie Awards Voting, and More

Newport RW 2013 On Our Plate: Fall Restaurant Weeks in Silicon Valley, Richmond, Long Island, Minneapolis, Montreal + Newport; Charlie Awards Voting, and MoreHappenings on and around OpenTable…

* OpenTable is a proud supporter of Taste of the Nation Maryland. Peep some pics from this foodie fundraiser to help end childhood hunger.

* Attend the Red Bank Flavour Food + Wine Walk in New Jersey on October 20. Taste the best of Red Bank for just $35 per person.

* Help fight hunger in Boston. Purchase tickets to the Lovin’ Spoonfuls Ultimate Tailgate Party on November 10.

* Voting for the Charlie Awards is open. Find out how to vote for your Twin Cities’ food favorites and purchase tickets to the ceremony on November 17.

* Trending on recent OpenTable restaurant reviews? Farro.

* Seattle Restaurant Week starts tomorrow. Snap up three courses for $28, October 13-17 and 20-24.

* Silicon Valley Restaurant Week is almost upon us. Reserve now for special three course dinners, October 16-23.

* Richmond Restaurant Week arrives next week. Order up $25.13 three-course dinners, October 21-27.

* Long Island Restaurant Week begins November 3. Enjoy 3-course dinners for just $27.95 through November 10.

* Mpls.St.Paul Magazine Restaurant Week reservations are open. Book today for $10-$20 lunches and $30 dinners, October 20-25.

* Newport Restaurant Week comes to New England in November. Don’t miss $16 lunches and $30 dinners, November 1-10.

Continue reading…

Tweet of the Week: Restaurants Reach More Diners with Holiday + Seasonal Promotions

Believe it or not, the holiday season is almost here. We’ve got Thanksgiving in Canada on Monday. And, Thanksgiving comes to the states on November 28– as does Hannukah (a convergence being called Thanksgivukkah, according to The Wall Street Journal), followed by all of the fun of Christmas and New Year’s Eve. If you’re a planner like I am, you’re probably already giving a lot of thought to your holiday dining. At OpenTable, we try to make it easy for diners to find a terrific table for every holiday through special promotion pages. We urge our restaurant partners to share their information on their holiday and seasonal offerings early and often, just like the folks at The Russian House in Austin, Texas (aka @RussianHouseATX) have. Restaurants can easily and quickly join these free promotions and reach more holiday diners by visiting Restaurant Center.

TweetofWeek 101113 Tweet of the Week: Restaurants Reach More Diners with Holiday + Seasonal Promotions

 

Trending on OpenTable Restaurant Reviews: Farro

FARRO Trending on OpenTable Restaurant Reviews: Farro
Scallop with black farro at The Mansion Restaurant at Rosewood Mansion on Turtle Creek

Farro is an ancient grain, as old, at least, as ancient Rome. Long the food of peasants (who always seemed to be ahead of the curve when it comes to food that is sustainable, healthful, and tasty, if you really think about it), farro has been growing in popularity in this country for the last two decades and is fast becoming a staple on restaurant menus. There seems to be a bit of controversy as to what farro really is; however, according to The New York Times, “Farro is…a plant and grain all its own.” Known as emmer wheat in English, farro is nutty in flavor, toothy in texture, and a solid source of fiber, magnesium, and vitamin B. A word of caution: farro is not suitable for those who suffer from celiac disease or gluten/wheat sensitivities. Find out what OpenTable diners are saying about this great-for-you grain.

AOC, Los Angeles, California: ”We tried multiple dishes — the black rice with farro and Spanish fried chicken were standouts, but everything we tried was top notch. ”

* Camino, Oakland, California: “Every accompanying side was incredible! The sausage was also very good, and the farro was so crunchy and flavorful; we were amazed.”

DIG, Delray Beach, Florida: “ I had one of the specials — a trout dish that came with farro and grilled vegetables. The fish, a generous portion, was cooked en cartoccio (in paper), and was very moist. The vegetables were crisp tender, and the farro was seasoned beautifully.”

Fishing With Dynamite, Manhattan Beach, California: ”The beet and farro salad was lightly dressed and balanced with creamy feta, pistachios, orange, beet chip, and arugula.”

* Flora, Oakland, California: “At my last visit, I enjoyed the farro with wild mushrooms and eggs, and ended brunch with a delicious apple cake.”

Gilt Bar, Chicago, Illinois: ”The grape and farro salad was an unexpected and pleasant surprise.”

Levant, Portland, Oregon: ”The special of farro and chanterelles was beautiful.”

Continue reading…

Dining Poll: Tipping on Expensive Wine

I like to order a bottle of wine (or two!) when dining out. The wines I order tend to hover around the $200 or less mark. I often wonder, though, if you order a super-spendy bottle of wine, do you — or should you — calculate your 20% tip on the total, even though it takes roughly the same level of service to pour a $100 bottle of wine as it does a $1,000 bottle? Share your thoughts in our poll.

The Charlie Awards Are Coming: Vote for Your MSP Food Favorites + Purchase Tickets Now!

Charlie Awards The Charlie Awards Are Coming: Vote for Your MSP Food Favorites + Purchase Tickets Now!The 3rd Annual Charlie Awards are just around the corner — and your votes will help determine the best of the best of Minneapolis-St. Paul restaurants, foods, chefs — and more! A Twin Cities event that recognizes the exceptional contributions the metro area restaurant, food, and drink industry make to ensure a diverse, vibrant and creative Twin Cities lifestyle and economy, The Charlie Awards will be held on Sunday, November 17, 2013.

Vote here for the restaurants that you love. Only one vote per person per day in each neighborhood will be eligible.  Continue reading…

Taste of the Nation Maryland: A Delicious Night in Support of No Kid Hungry — Exclusive Slideshow

OpenTable is a proud supporter of Share Our Strength’s No Kid Hungry® campaign, and we were thrilled to attend Taste of the Nation Maryland on October 7, 2013. Held at the American Visionary Art Museum in beautiful Baltimore, the fundraiser brought out some of Charm City’s finest chefs and restaurateurs, including Cindy Wolf of Foreman Wolf Restaurant Group (Petit Louis Bistro, and folks from Wit and Wisdom, PABU, Oyster Bay Grille, Mr. Rain’s Fun House, Verde, b. a Bolton Hill Bistro, and Birroteca – and the hungriest foodies.

Share Our Strength’s Taste of the Nation® is the nation’s premier culinary benefit dedicated to making sure no kid grows up hungry. Each spring and summer, the nation’s hottest chefs and mixologists donate their time, talent ,and passion at nearly 40 events across the United States and Canada, with one goal in mind: to raise the critical funds needed to support Share Our Strength’s No Kid Hungry® campaign to end childhood hunger. Taste of the Nation is nationally sponsored by American Express, Sysco, Food Network, and S.Pellegrino Sparkling Natural Mineral Water. Since 1988, Taste of the Nation has raised more than $86 million.

On Our Plate: Restaurant Weeks in Minneapolis, New York + Seattle; Fog City Now Open in SF + More

SRW On Our Plate: Restaurant Weeks in Minneapolis, New York + Seattle; Fog City Now Open in SF + MoreHappenings on and around OpenTable…

* The New York City 2014 Michelin Star recipients have been announced. How many have you dined at?

* Iconic San Francisco restaurant Fog City is open for business. Find out what’s new at one of the Bay Area’s hottest restaurants.

* Save on tickets to Taste of Atlanta, October 25-27. OpenTable diners enjoy an exclusive savings on tickets, now through October 11th.

* Help fight hunger in Boston. Purchase tickets to the Lovin’ Spoonfuls Ultimate Tailgate Party on November 10.

* Trending on recent OpenTable restaurant reviews? Tripe!

* Santa Cruz Restaurant Week is in full swing. Reserve now for $25 three-course dinners, October 2-9.

* Seattle Restaurant Week starts soon. Snap up three courses for $28, October 13-17 and 20-24.

* Mpls.St.Paul Magazine Restaurant Week reservations are open. Book today for $10-$20 lunches and $30 dinners, October 20-25.

Continue reading…