The Daily Mail reports that a thirsty London diner asked for a free glass of tap water in a restaurant — and was refused. After spending more than $300 on dinner and ordering a bottled water and a round of drinks, the patron, Sonya Adams, politely requested a some tap water, only to be told it was against restaurant policy to serve diners free tap water. However, this policy is in violation of a new law introduced in the U.K. designed to help thwart alcohol-related crimes; alcohol retailers cannot turn down a patron’s request for a complimentary glass of water from the tap.
The restaurant’s management could face a hefty fine, prison time, and/or a revocation of its liquor license. Adams, who paid her bill but opted not to leave a tip, won’t be returning to the restaurant.
Charging for water has been an issue here in the States in the past year. What would you do if a restaurant refused to serve you a glass of tap water on the house? Walk out? Leave a small or no tip? Offer to pay for the water? Weigh in here or tell us your thoughts on Facebook.
Being a bit of a cynic, I wondered how this pricing experiment was going, so I phoned Celeste Nichols, the general manager. She says, “It’s been very well received. We’re getting lots of local diners as well as people from out of town.” In terms of the value diners are placing on their entrees, Nichols reveals, “We’re pretty much getting $13 or better. People are loving it! They think it’s a great idea.” Nichols, who championed the concept, said she’d seen a restaurant in another state do it and thought it might be something that would be fun to try at The Wrigley Mansion. She admitted she was a bit skeptical at first (after all, someone could just wish to pay a quarter), but, Nichols says, “It’s turned out that people pay fairly, if not better than we anticipated.”
Available at lunch, Tuesday through Saturdays, the “Pay What You Think Is Fair” promotion at Geordie’s in The Wrigley Mansion has been going on for more than six months with no end in sight.
In honor of Tax Day tomorrow (Have you filed your return — or your extension yet?), we’re talking about tipping again. Servers in Portland have seen their tips decrease. Some are blaming smaller checks, while several customers had little sympathy for the servers’ plight. Could it be that as consumers we’re now being hit up for tips everywhere we go? To wit, I was recently at a dry cleaner that had a tip jar. Really?! Hey, here’s an extra buck for losing my sweater for a week. Or for putting a crease in my pants even though I beg you not to EVERY SINGLE TIME. Thanks, and keep up the not-so-great work!
Meanwhile, last month, Cheryl Glenn, a lawmaker in Maryland introduced a bill that would ban automatic tipping in restaurants for parties of under 10 diners. Restaurant associations aren’t happy about it, but every diner has her/his own strategy for tipping that doesn’t always jibe with a gratuity automatically being added to their bill.
Are tip jars tapping you out? Causing you to tip less at restaurants? Are mandatory tips driving you mad? Weigh in here, or join the conversation on Facebook.
Mother’s Day isn’t too far away, and OpenTable wants to know your thoughts on Mom’s special day. What’s your favorite cocktail — a Bloody Mary or a Bellini? Will you dine with your mother AND your mother-in-law? Answer these and other pressing questions in our short survey today. It’s free, it’s fast — and fun!