Archive for the ‘mobile’ Category

OpenTable for iPhone 3.0: For Diners Who Know Where They Want to Go (or Not)

Thursday, March 11th, 2010

iPhone 3.0 update OpenTable for iPhone 3.0: For Diners Who Know Where They Want to Go (or Not)OpenTable is pleased to announce the latest and greatest version of OpenTable for iPhone. That’s right, diners. We’ve hit the big 3.0! The new features in the OpenTable for iPhone 3.0 update were created specifically for diners like you — mobile enthusiasts who often know exactly where they want to go “without reservation” (pun intended). Of course, the application still remains essential for diners in search of suggestions and reservations on the fly.

With OpenTable for iPhone 3.0, you can now:

* Search for and book OpenTable restaurants by name — around your current location or in another city.

* Save and manage favorite restaurants right from your iPhone.

* Reserve further in advance (more than 30 days).

* Scan recently viewed restaurants plus detailed restaurant profiles, including photos, parking options, etc.

* Find 1,000-point restaurants in the search results easily, so you can earn free meals faster.

Download OpenTable for iPhone 3.0 today to enjoy all these features and others, including enhanced maps, in the U.S., Canada, Mexico, and the United Kingdom. To visit iTunes, click here.

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Siri Personal Assistant: A Voice App That Lets You Speak to OpenTable

Friday, February 19th, 2010

Siri on OpenTable Mobile Siri Personal Assistant: A Voice App That Lets You Speak to OpenTableMobile makes a great proving ground for testing new usability concepts. Two years ago we pondered our own: showing you OpenTable restaurants with availability around your current location, beating the traditional phone at its own game. Since we started on OpenTable Mobile in 2008, we’ve seated more than 2 million diners via our mobile applications. Concept proven.

Over a year ago, we were approached by Siri, who wanted to take a fresh approach to voice recognition. Their goal was to make voice search contextually relevant (more so than the “Call home.” cliché) and actionable with third-party services. Siri wanted to tap into the vast network of OpenTable restaurants and prove their model through a use case everyone can understand – making a reservation. I have to admit some of us here were a little skeptical and thought we’d have to speak like a robot to make it work. However, we were pleasantly surprised when we spoke a natural but complicated phrase — “Find a table for two at Bambino’s this Saturday at 7PM,” — and Siri came back with a relevant response. From there, the reservation was confirmed in no time.

Siri took this usability concept one step further by responding to your queries on screen, rather than reading it back to you in monotone, which we all know would be an embarrassing experience in public. (By the way, if Siri makes an Auto-Tune version, I’ll go from being embarrassed to insisting it speak back to me.)

You may be wondering if Siri can do more than just search for a specific restaurant (incidentally, our forthcoming iPhone update will let you type in the name of a restaurant and reserve it right then and there). Try saying, “Show me Italian restaurants around here with tables tonight,” and feel a smile cross your face when Siri does just that. Siri is leading the field in voice recognition, and OpenTable is proud to be part of proving this incredible concept.

Have you tried Siri yet? Let us know what you think here or over on Facebook.

Josh Garnier is an OpenTable Product Manager.

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It’s Not Too Late to Have a Happy Valentine’s Day With OpenTable

Saturday, February 13th, 2010

Last-Minute Valentine's Day DiningValentine’s Day is tomorrow. That’s right, procrastinators — it’s just a day away! There’s no need to panic, though. OpenTable can help you be a hero and save the day, even at the very last minute. To wit, there is availability on OpenTable.com for two people at 7PM on Valentine’s Day at more than 50% of restaurants in most major cities, including Atlanta, Chicago, Los Angeles, New York, Philadelphia, San Francisco, and Washington, D.C. Tables, however, are getting snapped up at a rate of two reservations per second, so book soon!

When booking last minute or day of for Valentine’s Day, use these tips to find a table that’s right for you.

* Be adventurous. Try a new restaurant or a new cuisine. Dine out in a different neighborhood. This is a great time to stretch your culinary wings and bond with your date over daring dishes.

* Use OpenTable’s rating and reviews to help you feel a bit more brave. You may not be familiar with every restaurant that has availability, so utilize OpenTable’s restaurant ratings and reviews to make an informed decision. Unlike other review sites, OpenTable only allows diners to review a restaurant after we’ve confirmed that they’ve actually dined there.

* Dine out at a different time. Snag a 5:30PM reservation and then go see a romantic movie. Or, meet friends first for drinks and have a late supper at a hot spot.

* Book a Valentine’s Day brunch. So many restaurants are offering amazing brunch menus at very affordable prices. Also, brunch is a fantastic excuse to start the day with a Champagne toast.

* Mingle over mixology. If you’re feeling anti-Valentine’s Day, look for a restaurant that is serving their regular menu. Odds are that you won’t be confronted with pink hearts and red roses. Better yet, hit up a restaurant that has a vibrant bar scene. You could end up meeting a Valentine. If drinks turn into dinner, whip out your smartphone and use one of our mobile apps to find a table on the fly.

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Create a Great Valentine’s Day: Tips from Michael Fazio, Concierge to the Stars

Tuesday, February 2nd, 2010

Valentines Tips From Michael Fazio1 Create a Great Valentines Day: Tips from Michael Fazio, Concierge to the Stars

On Valentine’s Day, more than most days, you’ve got to get romance right. And that starts with planning a seamless night. Michael Fazio, whose book Concierge Confidential will soon be published by St. Martin’s Press, says, “Valentine’s Day is one of the biggest restaurant nights of the year. The people who fare the best are the ones who know how to navigate the terrain like a pro and how to avoid some of the pitfalls encountered by the amateurs.”

If you don’t want to look like an amateur on this special night, use these exclusive tips from guest-blogger Fazio, cofounder of Abigail Michaels Concierge, providers of a vast repertoire of concierge services to nearly 40,000 New Yorkers.

1. Select the right spot.

A great date for your Valentine’s Day starts with selecting the perfect restaurant. To find the perfect place for you and your date, answer these same questions I ask my clients when they seek my help in selecting a restaurant for them:

* Given the many definitions of what could be considered romantic, what do you visualize as the perfect setting for your date?

For some, the perfect restaurant is overflowing with luxury and opulence. For others, the perfect restaurant is a tiny little spot with checkered tablecloths and wicker-covered wine bottle candleholders. And for others, it might be the newest, hippest, and hardest to get reservation.

* How much time do you want to spend dining?

On Valentine’s Day, many restaurants replace their regular menus with special multi-course, prix-fixe menus. On OpenTable, you can find this by looking under the “Valentine’s Day/Romantic Dinners” tab on your city’s start page or by looking under “Deals and Offers” on a restaurant’s profile page. If you’re a foodie who favors the prix-fixe menu, consider an earlier reservation as a multi-course, prix-fixe meal tends to take time.

* What’s your budget?

The best way to ruin a nice evening out is to experience sticker shock. Review the menu on OpenTable, which you can view on a restaurant’s profile page. The “$$$$” measurement is always a reliable base, but it doesn’t hurt to consult the menu and wine list so you know before you go.

* Are you open to trying something different?

Take advantage of Valentine’s Day as an opportunity to be daring and have a new culinary experience. You don’t have to stretch your palate to the extreme, but exploring a new cuisine together can be quite fun. I still have amazing memories from my night dining on a floor pillow, under a tent in a Moroccan restaurant in the heart of NYC.

2. Get a little extra attention.

Make use of OpenTable’s “Special Requests to the Maitre D’” section when booking your reservation for a little extra love from your hosts for the evening. Yes, the restaurants read the comments, and I love to use this space to send compliments and express how much my clients are looking forward to dining at their restaurant. Set yourself apart by establishing a profile as being a fan. No one wants to disappoint a fan!

3. Make it special with flowers.

You can order flowers to be sent to your table right on OpenTable when you book your reservation. Everyone may stare as your bouquet arrives, but they’ll be wowed by the special gesture you made for your date. If flowers aren’t in your budget, stop by the restaurant earlier in the day with a card and ask the staff if they can insert it into your date’s menu when you arrive.

4. Couldn’t get a reservation? Try, try again!

My newest “can’t live without it” tool is the OpenTable Mobile App. The reason is simple. Restaurants’ reservation inventory shifts on a regular basis due to changes and cancellations. Ironically, the premium reservation times are often the ones to change. With an OpenTable Mobile App, you can check and re-check availability several times a day, wherever you are. It’s also a great tool for last minute reservations.  In my recent experience using this mobile app, I was originally unable to find availability at one of the city’s new hot spots. Deciding to “wing it” about 30 minutes before I wanted to dine, I snagged a prime reservation that wasn’t available the many times I tried previously.

5. Plan a pre- or après-dinner activity.

Before or after dinner, visit a museum or take a walk on a scenic street. Or, book a private car or limo to pick you up at the restaurant and take a drive down memory lane past your first home or the place that you first met.

Whatever your plans involve, just remember that the most important part of the date is spending time together. Have a sense of humor about it, and don’t get intimidated by the pressure of a special night like Valentine’s Day. Remember, if it all goes wrong, the best way to spin it into a positive is to laugh, knowing you’ll have a memory to last a lifetime.

Finally, keep in mind that Valentine’s Day dining can be a nice brunch, lunch, or even just a dessert date. Whether you start your celebration on Friday the 12th or Sunday the 14th, savor each flavor and enjoy the experience!

Visit Abigail Michaels to learn more about Michael Fazio and Abigail Michaels Concierge’s services.

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Has an OpenTable Mobile App Saved Your Day (or Dinner)?

Monday, January 25th, 2010

iPhone App Has an OpenTable Mobile App Saved Your Day (or Dinner)?Calling all OpenTable diners! Has one of our smartphone mobile applications helped you book a table at the very last minute? Did you avoid a long wait by whipping out your iPhone and booking a table on the fly? Ever sail past the hungry masses at a restaurant’s bar thanks to some quick thinking and our Blackberry app? Has the Android app helped you save face with a loved one who (correctly!) thought you’d forgotten to make a reservation for a special occasion?

We want to hear your stories about how OpenTable’s mobile applications have helped you. Tell your true tales here in our comments section, over on Facebook, or on Twitter.

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Sundance Film Festival 2010: Spotlight on Park City Dining

Wednesday, January 20th, 2010

Close up on an Series of HousesThe 27th Annual Sundance Film Festival starts tomorrow and runs through January 31. In addition to being known for celebrities, skiing, snowboarding, and swag, the Sundance Film Festival attracts independent film fans from around the world. Park City, a tiny resort town in Utah, is normally home to fewer than 10,000 people, but its numbers can swell to almost 55,000 during the festival each year. What this means for diners is that most restaurants are swelling with hungry patrons.

To increase your chances of filling up on good food while you get your fill of indie films, book your reservations today. Popular restaurants include Bistro Toujours, Chez Betty, The Glitretind Restaurant, Goldener Hirsch, Ruth’s Chris, Zoom, and many others.

You can also book on the fly using OpenTable Mobile to make sure you don’t get left out in the cold at Sundance.

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Nominate the OpenTable Android App for a Crunchie!

Tuesday, November 17th, 2009

Do you love OpenTable’s awesome Android app? Share your enthusiasm by nominating it for a 2009 Crunchie award. Celebrating the best tech accomplishments in 2009, the Crunchies “are to technology what the Oscars are to Hollywood.” Co-hosted by GigaOm, VentureBeat, and TechCrunch, The Crunchies depend on users like you to nominate and vote for your favorite tech innovations of the year.

You can nominate OpenTable’s Android app now through midnight, PST Friday, December 4. The Crunchies Committee will then choose five finalist companies for each award category from all the nominations. Voting for finalists opens Monday, December 21 through Wednesday, January 6 midnight PST.

Click here to nominate OpenTable (up to one time per day per IP address,) and stay tuned to see if we’re selected as a finalist. And, if you don’t have the OpenTable for Android app, download it today!

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