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Monday, November 29th, 2010
So, it’s the ‘new’ Friday (otherwise known as Thursday) and you have dinner plans with a friend — but no idea where to dine. Naturally, we do — and now you will, too, thanks to OpenTable’s new metro home page, which launches in all metro areas tomorrow morning. Front and center, you’ll find available tables for two at some of your city’s most popular and highest-rated restaurants. Just click on a time, and you’re on your way! Known as ‘Tables for Two Tonight,’ it is one of several new concepts that we’ve introduced as part of a facelift to our metro homepage.
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Tags: Julie Hall, start page, Tables for Two, tabs
Posted in Feedback, New Features, Reservations | 4 Comments »
Wednesday, April 14th, 2010
From the “State Your Complaint” files…
* New York Post critic Steve Cuozzo has had enough of pizza mania, small plates, and even smaller snacks at Manhattan restaurants. Someone woke up on the wrong side of the menu this morning. [NY Post]
* A diner accuses wait professionals of sexism, but critic Michael Bauer says her seat — and not her sex — may be the reason she’s not getting the check. [SFGate]
* Phil Vettel’s reader’s react to his list of restaurant flaws. [Chicago Tribune]
* Phil Vettel reacts to bad brunch services. (Can brunch ever be really bad? You’re allowed, heck, even encouraged, to have a cocktail IN THE MORNING!) [Chicago Tribune]
* Eater had previously weighed in on restaurant design trends that need to go the way of microwave cooking. [Eater]
* Diners are feeling squeezed. Literally. [Star Tribune]
Tags: Brunch, Michael Bauer, restaurant design, sexism, Steve Cuozzo
Posted in Critic, Diners, Feedback, Service, trends | No Comments »
Thursday, March 11th, 2010
OpenTable is pleased to announce the latest and greatest version of OpenTable for iPhone. That’s right, diners. We’ve hit the big 3.0! The new features in the OpenTable for iPhone 3.0 update were created specifically for diners like you — mobile enthusiasts who often know exactly where they want to go “without reservation” (pun intended). Of course, the application still remains essential for diners in search of suggestions and reservations on the fly.
With OpenTable for iPhone 3.0, you can now:
* Search for and book OpenTable restaurants by name — around your current location or in another city.
* Save and manage favorite restaurants right from your iPhone.
* Reserve further in advance (more than 30 days).
* Scan recently viewed restaurants plus detailed restaurant profiles, including photos, parking options, etc.
* Find 1,000-point restaurants in the search results easily, so you can earn free meals faster.
Download OpenTable for iPhone 3.0 today to enjoy all these features and others, including enhanced maps, in the U.S., Canada, Mexico, and the United Kingdom. To visit iTunes, click here.
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Tags: Applications, Canada, iPhone, iTunes, Mexico, mobile applications, OpenTable for iPhone 3.0, UK, United Kingdom
Posted in Feedback, iPhone, Menus, mobile, New Features, Ratings and Reviews, Reservations | 1 Comment »
Thursday, March 11th, 2010
I don’t have all the answers, but I’ve seen some interesting food and dining questions this week. Thankfully, either experts have answered them — or you (not I) will have to.
* Do you know which state has the most food bloggers? Warning: This is a trick question. [The New York Times]
* Should critics have to cook to be qualified for their jobs? [Denver Post]
* Why do Chinese food and doughnuts go together like peas and carrots in California (and my tummy)? [The Atlantic]
* How do you know if you’re a foodie? [Serious Eats]
* Which restaurant has the nicest restroom in the U.S.? [America's Best Restroom]
* Are you the next “Vacation Food Dude”? [Eater PDX]
* What should diners do when seated next to a boisterous table? [SF Gate]
* Why don’t servers write down orders? [Chow]
* Did the weather keep you away from chain restaurants? [Nation's Restaurant News]
Tags: America's Best Restroom, bad weather, California, chain restaurants, Chinese food, Chow, Denver Post, doughnuts, Eater PDX, foodie, Michael Bauer, Nation's Restaurant News, New Jersey, orders, Serious Eats, SFGate, television, The Atlantic, The New York Times
Posted in Critic, Etiquette, Feedback, Service, trends | No Comments »
Friday, February 5th, 2010
OpenTable diners are enjoying twice as many dining options for Valentine’s Day this year, thanks to February 14 falling on a Sunday. According to a recent online survey of nearly 1,000 diners, just as many people are choosing to eat out on Saturday, February 13, in honor of Valentine’s Day as are dining out on the actual holiday. This doubles your odds of dining out at the restaurant of your choice. And, if you factor in Friday night or doing brunch on Sunday at a hotspot…well, you can do math!
In terms of who’s dining with whom, the survey revealed that more than 63% of respondents will be dining out with a partner during this romantic weekend. In good news for foodies who aren’t picking up the tab, 85% expect to spend at least as much as they did in 2009. Multi-course menus, here we come!
We also learned that while Paris may be the city of lights and love, 33% of Valentine’s diners are seeking out Italian cuisine most of all this year — though French cuisine is a close second at 29%.
The factors that contributed to a really romantic dining experience included a private table (28%), exceptional service (16%), and a beautiful view (13%). Most respondents didn’t care about candlelight (5%) or soft music (2%), calling into question two longtime courtship clichés.
Do any of these statistics shock or surprise you? Let us know here or over on Facebook.
And, don’t forget to follow us on Twitter to win one of five Valentine’s Day limo giveaways.
Tags: Brunch, candlelight, February 13, French cuisine, Giveaway, Italian cuisine, Limo, Paris, private table, Service, soft music, survey, Twitter, Valentine's Day, view
Posted in Diners, Feedback, Holidays, Service, survey, trends | 1 Comment »
Thursday, May 28th, 2009
Summer is almost upon us, igniting diners’ appetites for enjoying a meal outside. Want to know where the best restaurants for outdoor dining in the U.S. are? The national winners of the 2009 Diners’ Choice awards for Best Outdoor Dining are in! Based on 2 million reviews from OpenTable diners of more than 9,000 restaurants across all 50 states and the District of Columbia, you’ve helped create a list of the top 50 restaurants for al fresco dining.
One size or setting doesn’t fit every diner, as evidenced by the array of outdoor dining options on the list, from chic urban rooftops to romantic gardens. Naturally, many of your favorites feature waterside seating and are located in some of the nation’s warmer states, such as California and Florida, but there are also standouts in Arizona, Chicago, and Missouri.
Congratulations to all 50 winners of the 2009 Diners’ Choice awards for Best Outdoor Dining. Find out if your local favorite made the list, and reserve a table under the sun — or stars — today.
Tags: 50 best, Diner's Choice awards, Outdoor Dining
Posted in Awards, Diners, Feedback, Ratings and Reviews | No Comments »
Tuesday, April 21st, 2009
Writer Joseph Epstein takes to the Wall Street Journal to opine as to why he thinks the food in New York is better than anywhere else. He points to the Big Apple’s ultra-demanding diners as the driving force behind his conclusion, but at OpenTable we think there are demanding diners – and top-notch restaurants – in every corner of the country.
What’s your favorite city for fine dining? Where have you encountered the most demanding diners? OpenTable wants to know.
Tags: New York, Wall Street Journal
Posted in Feedback | No Comments »
Monday, April 20th, 2009
San Francisco Chronicle restaurant critic Michael Bauer took to his blog to address the issue of complaining (or not) if you’re eating a disappointing meal or feel that you’re receiving poor service when dining out. While he doesn’t complain (as he is a reviewer), he says, “…I have a feeling that if I were a typical diner, I wouldn’t say much either unless the food was so bad I couldn’t eat it. In some cases I’ve done that; I can’t abide raw chicken, for example.”
I asked Kevin Jennings, who, with his wife Stacy, owns Vivace, Coquette Brasserie and Frazier’s in Raleigh, North Carolina, whether he believes dissatisfied diners should suffer in silence. “Absolutely not! If diners don’t like something or if it’s not cooked as they think it should be, we’d rather they tell us. We can make it right and repair the evening,” he reveals.
If it’s poor service or any other error, he also suggests diners speak up. “If there’s not something exactly right, we want to know about it. If a diner thinks it’s too cold or too bright, if something isn’t just as a guest wants it to be, we want to know!”
He and his family eat out often, and he admits, “Stacy and I can see when things aren’t going well when we’re dining out. But, I don’t care if a restaurant gets something wrong. That happens every day! I only care about how a restaurant responds.”
Do you speak up when something isn’t to your liking when you’re dining out? Or do you suffer in silence?
Tags: Michael Bauer, San Francisco Chronicle, Service
Posted in Feedback | 1 Comment »
Friday, April 10th, 2009
OpenTable has launched Facebook Connect. Now, when you’re making a reservation on OpenTable, you can choose to share it using Facebook Connect. In just one click, your Facebook friends will know that you reserved a table using OpenTable.
You can also use Facebook Connect to share restaurant reviews with your fellow Facebook foodies. After you’ve dined at an OpenTable restaurant, fill out our dining feedback form and click the “Publish to Facebook” button. Raise your reputation as a restaurant reviewer, compare experiences with your friends, and comment on other reviews.
Start sharing your dining experiences today!
Tags: Facebook, Reservations, Reviews
Posted in Feedback, New Features, Ratings and Reviews, Uncategorized | 4 Comments »
Thursday, April 2nd, 2009
Trying to decide where to dine? Check out OpenTable’s new restaurant ratings and reviews section. Available for restaurants in all 50 states, our ratings and reviews are created by diners like you.
Designed to help you make the most of every dining experience, only OpenTable users who have recently dined at a restaurant may rate and review it, which means you’re getting credible, current information you can count on. Discover what your fellow diners are saying and remember to contribute your own ratings and reviews every time you dine out.
Read more about this fun feature in The New York Times.
Tags: Feedback, Ratings, Reviews
Posted in Feedback, New Features, Ratings and Reviews | 1 Comment »
