Pay Your Check with OpenTable Mobile: Pilot Payment Program Launches in San Francisco

OT Mobile Payments iPhone Shot 2.6.2014 Pay Your Check with OpenTable Mobile: Pilot Payment Program Launches in San Francisco

First, OpenTable made it simple to book a restaurant reservation at any time of day or night with just a few clicks. Now, we’re pleased to announce that it will soon be just as easy to pay for your meal. Rather than waiting for a check or, worse yet, being late for the theater, with the new OpenTable payments feature, you will be able to tap to pay – and be on your way.

OpenTable mobile payments are currently being tested by diners at select restaurants in San Francisco. Over the next few weeks, we will be adding more diners to the test program and will provide you a way to request access. If you receive an email invitation to be part of our pilot program, you can get started by making a reservation at a participating restaurant. Simply add a credit card in the OpenTable iPhone app before your meal and you’ll be able to view and pay your check. There’s no scanning or bar codes involved.

If you’re participating in the pilot program, you will receive an email requesting feedback about the app and your experiences with it. For those of you who are particularly passionate about the app, the experience, or mobile technology in general, we’ll also be offering the option to join us for in-person Q+A discussions at our headquarters in San Francisco.

We thank you for your participation as we bring our payments feature one step closer to a broader launch. Your honesty and insights are not just vital to its refinement – they are greatly appreciated.

Kashyap Deorah is General Manager, Payments at OpenTable

36 Responses to “Pay Your Check with OpenTable Mobile: Pilot Payment Program Launches in San Francisco”

  1. Anonymous

    Can I decide whether a 20% tip includes the tax or not?

  2. Caroline Potter

    Hi Dustin…

    Currently, it is available at:

    Jardiniere
    Dosa on Fillmore
    Out the Door on Bush Street
    Boxing Room
    Chouquet’s
    Radius
    Bask
    Chambers
    Café Bastille
    Plouf
    Garcon

    Please note that you must have an invite to try out the app.

    Kind regards,

    Caroline Potter
    Chief Dining Officer
    OpenTable

  3. Caroline Potter

    Hi Paul…

    We hope to expand to Android at some point after this pilot program concludes.

    Kind regards,

    Caroline Potter
    Chief Dining Officer
    OpenTable

  4. Caroline Potter

    Hi there…

    At the moment, that calculation includes the tax.

    Kind regards,

    Caroline Potter
    Chief Dining Officer
    OpenTable

  5. Quy

    How can we be assured that the restaurant knows we paid rather than look like we’re dining and dashing?

  6. John

    This is a great idea and I think it will prove quite popular. Question though: why are rewards points still delivered via paper check?

  7. Daniel Sieradski

    What’s the fee structure like? I’ve been looking into loyalty programs and mobile payment options for the brewpub where I work and everything is priced in such a way so as to take a big chunk out of the restaurant’s margin of profit. It’s just my two cents but it seems that while SAAS providers think they’re pricing themselves competitively, what they’re really doing is joining their competitors in making themselves inaccessible to anyone other than the largest chains or the most high-end establishments. It limits your market and opportunities for small businesses to grow with the help of such tools.

  8. Brendan Wagner

    Congrats on a great concept. Who are you partnering with as the processor for these transactions?

  9. Brad Comer

    How will the transaction be coded? Personally, I eat out a lot and enjoy the 2x rewards I get on my CC at dining establishments.

  10. Maja Lapcevic

    I’d like to receive an invite to participate.

  11. Byron C Mayes

    Sounds exciting. Philadelphia next, please!

    Also, I echo John’s question. Will this allow for electronic delivery of dining rewards checks?

  12. Dimi Berkner

    I already have a reservation at the Boxing Room coming up next week. I would love an invite.

  13. Caroline Potter

    Hi Quy: We have integrated with software in the restaurant, so both hosts and servers will see that you are paying with OpenTable. Cheers, Caroline Potter, Chief Dining Officer

  14. Caroline Potter

    Hi Dimi: We are in a very limited beta, but soon will have a link where you can request an invite as we open it up more. Thanks for your patience, Caroline Potter, Chief Dining Officer.

  15. Caroline Potter

    Hi Maja: We are in a very limited beta, but we will soon have a link where you can request an invite as we open it up more. Thanks for your patience, Caroline Potter, Chief Dining Officer.

  16. Caroline Potter

    Hi Jason: We are in a very limited beta, but we will soon have a link where you can request an invite as we open it up more. Thanks for your patience, Caroline Potter, Chief Dining Officer.

  17. Caroline Potter

    Hi John: We are in a very limited beta, but we will soon have a link where you can request an invite as we open it up more. Thanks for your patience, Caroline Potter, Chief Dining Officer.

  18. Caroline Potter

    Hi A: We are in a very limited beta, but we will soon have a link where you can request an invite as we open it up more. Thanks for your patience, Caroline Potter, Chief Dining Officer.

  19. TraceyP

    NEED that in NYC. Always rushing everywhere!!!! Hurry.

  20. Mark Gross

    Will the app allow users to easily split the tab?

  21. Frustrated

    I tried using this in a participating restaurant and the waiter told me it wasn’t accepted. I showed him my phone and he said he’d never heard of it. He then made me pay with a credit card. So I was charged twice and got no benefit.

  22. Rob

    Love this idea. How soon will you roll this out, for all restaurants, for all devices? Can’t wait.

  23. PDS

    Great idea…actually had the same one over a group brunch recently. Hopefully includes ability to group pay (like Uber). Let me know when it comes to Washington DC. thanks

  24. Sundeep

    Will the app include a way to use reward cheques?

  25. Drew Sciarra

    I run a restaurant with Micros 3700, is it compatible with this application?

Leave a Reply