OpenTable Hot Tables: Pilot Program Introduces Mobile Alerts for Highly Sought-After Reservations

Hot Tables blog1 OpenTable Hot Tables: Pilot Program Introduces Mobile Alerts for Highly Sought After ReservationsAt OpenTable, we recognize that there can be a greater demand for tables at a particular restaurant than there are available tables. Whether it’s folks trying to book a table for two on Saturday night at the newest hot spot in town or those planning a once-in-a-lifetime trip to a bucket-list restaurant, diners may occasionally miss out on a reservation — even after it becomes available through a last-minute cancellation.

To increase diners’ opportunities to secure coveted reservations, OpenTable is pleased to announce the launch of the Hot Tables pilot program. With this exciting new feature, you can be notified when the reservation you want becomes available. Simply set an alert for a reservation date, time, and party size at a particular restaurant. If a table becomes available, you will be notified by text message. Please note that an alert is not a guaranteed reservation, thus diners receiving alerts are advised to act immediately.

The pilot program for Hot Tables mobile alerts is limited and is currently available to select diners in Houston, Los Angeles, and New York.  If you live in one of these cities and would like an invitation to the pilot program, email us at requestalertsinvite@opentable.com.

Aditya Singh is the Senior Product Manager for Hot Tables and Gifts.

8 Responses to “OpenTable Hot Tables: Pilot Program Introduces Mobile Alerts for Highly Sought-After Reservations”

  1. Jonathan Hyman

    Your request to be included email address bounces back as undeliverable.

  2. Rochelle

    It doesn’t seem as though the email address that’s provided in this blog entry, to request an invite to join Hot Tables is correct. I’ve received an email in return, stating that the address returned my email as undeliverable. Has this been taken down already?

  3. Hanlu

    That email address doesn’t seem to work? I’m getting an error message.

  4. Lisa

    I would like to know why you don’t have a search bar to look for restaurants that have Sunday brunches? Especially since you advertise for it on the main page on the email sent?

  5. Arthur

    1. I’d like to see this in the San Francisco Bay Area.

    2. How about allowing OpenTable VIPs to reverse tables at in-demand restaurants one or two days further in advance than others?

  6. Aditya

    @Lisa @Arthur – Thank you for your feedback. Since this is a pilot that we are currently testing, we’re looking to always improve by hearing from our diners. We haven’t made any concrete decisions, so your input is very valuable. We will keep these feature recommendations in mind as we consider ways to improve the experience.

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