Restaurant: Porter House New York
Location: Midtown Manhattan, New York
Years in Business: Six
Status: Open, no internet access.
Losses: Two days of service.
General Manager: Chris Miller
Prior to Sandy, had you ever had to deal with a disaster situation at this or any restaurant?
I was in Hurricane Katrina.
Wow. So, how did that inform what steps you and your staff took?
We just thought about the safety of our employees, first and foremost. We didn’t want anybody to get hurt. We just wanted them to be able to take care of their families and come back when they were able.
When did you shut the doors to prepare for the storm?
What have your post-Sandy reopening efforts entailed?
When we opened for Wednesday lunch, it was really about making sure the dining room was back in order. We had secured everything, so that if we did have anything blow out, the damage would be minimal.
What are some of the challenges you’re facing?
We do a lot of online reservations, and right now, we’re not able to do that. There are a lot of people in town for the race, and they are looking for restaurants, so we’d like them to know we are here to serve them.
How can diners help?
Just walk in! We’re fully staffed, actually with more people than usual. And, we’ve modified our dining room, so that we can accept as many walk-ins as we can. And, we have telephone service, so we can accept reservations by phone at 212-823-9500.
How is your staff holding up?
Everybody’s fine and was happy to come back.
Any words to share with Porter House diners?
We’re ready for you, and we’ll do what we can for anybody! We’re really doing our best to help people charge their phones and just make them as comfortable as possible.