Detroit Free Press writer Slyvia Rector gathered a list of common complaints diners have when visiting a restaurant. Frankly, I was shocked by what I read. Not because they were controversial, but because they seemed so banal (and petty). The top complaint of all was regarding diners being addressed as “you guys.” While this probably isn’t appropriate (or heard) at a white-tablecloth restaurant, if you’re elsewhere — say at a BBQ joint — is that truly offensive?
Other trespasses include servers who ask if diners need change when they’ve paid their bill, checks that are brought too soon, and the use of “the same dirty cloth all over the dining room.” The first two offenses probably depend on the volume of diners at a restaurant and, again, whether or not it’s a fine-dining establishment. The latter, however, is a problem of perception over reality. Every restaurant I’ve worked at, high and low-end, has had a bevy of bain maries filled with water and bleach, each with towels in them. It may have looked like there was one cloth on duty on any given evening, but, rest assured, there were many and they were returned to their bleach-y water after each use.
I had expected to read more grumbling about prices, portion size, waiting too long for an order to be taken or for food to arrive, lighting — and even temperature. So let’s hear it! What are you biggest complaints when dining out? Shout ’em out here or share your gripes with your fellow Facebookers.